What are reward points?
There are 4 kinds of reward points.
Details of each reward:
Sign up rewards
This feature allows granting optional reward points to customers who register as new members in the shop.
By offering rewards, you can encourage more customers to register as members, significantly contributing to user growth.
Birthday rewards
On the customer's registered birthday, this feature grants optional reward points.
Celebrate your valued customers' birthdays warmly and allow them to enjoy shopping with extra benefits.
Marketing opt-in rewards
This feature grants optional reward points to customers who subscribe to the store's email newsletter.
Accelerate newsletter subscriptions to deliver advantageous information to various customers.
Review rewards
The review reward feature grants optional reward points to customers who post reviews after purchasing a product.
By encouraging review submissions, you can incorporate various customer feedback into the shop and revitalize your business.
Reasons to Use Reward Points:
By providing rewards in various places other than purchases, you can accelerate member registrations, review submissions, and newsletter subscriptions, thus energizing the entire shop. After earning rewards, it becomes easier to motivate customers for repeat visits, contributing significantly to increased repeat customers.
Receiving positive reviews through the review function will enhance the shop's reputation, and sending points to customers on their birthdays allows for building even better customer relationships.
By effectively utilizing reward points in this way, you can create a shop that delights both new and existing customers.
- New Member Registration Reward and Birthday Reward are available with the Basic Plan ($50) or above or by adding the optional feature at $5 per month, respectively.
- To use the Review Reward feature, the following conditions must be met:
Condition 1: You must be using the Basic Plan ($50) or above in easyPoints or have purchased the Review Reward feature as an add-on ($30 per month).
Condition 2: You must be subscribed to the "Awesome Plan" ($15 per month) in Judge.me app.
*Please note that the Review Reward feature does not work with Judge.me's free plan.
Validity Period for Specific Points:
With the exception of birthday points, the validity period for various reward points will be set from the timing of point granting, similar to purchase-acquired points. All points, regardless of rewards or purchases, will be managed in a unified manner.
(Please note: For birthday rewards only, if the customer has 0 points at the time of receiving the birthday reward, the validity period will be applied.)
For setting the validity period, please refer to this page.
Confirmation Method for Specific Point Grants:
If staff members wish to confirm the breakdown of specific points that customers possess, they can use the customer management screen.