By utilizing the CRM PLUS on LINE with the easyPoints and Shopify Flow conjunction, automatically sending text messages for point adjustments on LINE or Flex messages can be possible.
For instructions on configuring LINE, linking it and allocating points for registration, please click here.
Flow Configuration
Trigger: Point Balance Update (easyPoints)
Condition: Type is equal to "(type of choice)"
Action: LINE でText メッセージを送る *send a text message on LINE/ Flex message
Example: Type = fulfillment
By utilizing type to distinguish the purpose of point allocation, sending messages for orders and manual allocations and others can be differentiated.
We recommend creating a flow for every point reception scenario while using filters for the point values.
For further information of condition configurations, please access here.
You can also use other variables such as Tier, Point balance, and expiration date in your message. Please check the article below for detailed instructions.
> Trigger variables available in Shopify Flow
In the example above, the message will be sent for fulfilled orders.
The use of conditions allows for different text messages for various paths, tailoring the message based on the situation.
For the CRM PLUS on LINE action, it is all in Japanese.
The top is to fill in the customer id, the second box is to fill in your message of desire, the third box is for the date when the message is to be sent after trigger, and the final box is for the message time.
You can choose {{pointValue}} in the message to show the amount of points that has changed.