CSV import for points

What can I import?

The information you can import are listed below.

Name	Input Method	Details
Email	by words	email address
Points	numbers	Total amount of points
Expiration extension	True/False	To extend the expiration or not

How to import the information

By importing a CSV file with the information above, you are able to adjust point information at once. 

*To import customer tiers, please click on the article below. 

CSV import for tiers

Import status and errors

When an import is finished, the import date and numbers of imported rows and errored rows will be displayed as a list.

you can download the error CSV file to view all errors and it's reasons.

• Email was not entered, or had a uppercase letter (easyPoints cannot handle upper case letters in emails)
• Encoding was invalid (needs to be UTF-8)
• Header was incorrect
• Deducted more than the customer had

For warnings about how to upload the files, please check the articles below.

Considerations about CSV

What should I do if I imported the same CSV twice?

The CSV templates can be downloaded here: