How to use Review Rewards

Please make sure you have the Judge.me app installed on your Shopify store before starting. 

The settings you can configure are:

• Feature enable: Turn review rewards off or on. 
• Enabled = review rewards is turned on and customers will receive points for reviews.
• Disabled = review rewards is turned off and customers will not receive any points for reviews. 

• Point reward: Specify the number of points customers earn per review. 
• Customer Reward Limit: Cap the amount of rewards a customer can receive.
• Number of times: What is the maximum number of reviews a customer can be rewarded for?
• Include time frame: Do you want to apply a limit for a set time period? If so, click this box to set the time frame you want the limit to apply to.
  *The time frame for reward limits happens at the time of the customer writing the review.
  For example:

In the below image, the current settings mean customers can receive a maximum of 2 review rewards every day. After the 1-day time period has passed, customers will be able to earn another 2 review rewards and so on. 

Judge.me settings: 

• Please make sure to read our review conditions section  — due to Judge.me settings, there might be some important limitations when options are enabled.
• You can allow rewards only for certain types of reviews in Judge.me. More than one review type can be selected.
  • Curated reviews: You manually approve/disapprove reviews and only those approved receive rewards. (Curation is done in the Judge.me app and not through easyPoints)

IMPORTANT: If a review is marked as hidden, it will not be eligible to receive points even if the review is published later on. 

• • Verified reviews: Only reviews from verified customers can be rewarded.

 IMPORTANT: Judge.me defines Verified in different ways, which can affect its use case. Please read our Verified review warning in the below section. 

• • Minimum rating: Reviews must have a minimum rating in order to qualify for review rewards. 

Once again, please read our Review Conditions and Limitations article from the link below.

Review Conditions and Limitations